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Scams

An ad looks suspicious to me, what should I do?
Report this ad to us using the “Report this ad” feature provided for this purpose on the page featuring the ad.
After my ad was posted, I was contacted and scammed, what should I do?

Please report it to us by forwarding the email you received to the following address: abuse@cyphoma.com.

You should also file a police report.

Should I carry out a transaction if it isn’t done in person?

It is preferable to hand over the item in person in exchange for payment. This prevents unwelcome surprises. We would like to remind you that Cyphoma doesn’t guarantee the transaction. This is carried out directly between the buyer and the seller.

If you can’t make a payment in person, insist on using the PayPal payment system only (www.paypal.com).

Systematically refuse any payment method such as Western Union, Money Order, or MoneyGram. Beware of buyers or sellers who want to use these payment methods.

I received a call from Cyphoma asking me to pay for the ad I posted.

This is a scam. Systematically refuse to make any payment requested in the name of Cyphoma.


Can Cyphoma guarantee a transaction between the buyer and seller?

We never intervene in transactions between buyers and sellers.


Can Cyphoma act as a go-between in the transaction between the buyer and seller?

Refuse any transaction in Cyphoma’s name.


The seller is asking me for a deposit, what should I do?

Never send personal or financial information by email (card number, copy of ID, bank account information/IBAN, your social security number, etc.).


The price seems too low to me, should I be wary?

Beware of offers that are too attractive and prices that are too low. If in doubt, report the ad to us in the field provided for this purpose.


What should I do if I have a doubt?

Report the ad to us.